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Placing Your Order

In order to process your order, we must have the following information:

  • Artwork must be in an acceptable format. See below for Computer art requirements.
  • We need your company’s information, product number, item colour and quantity. Orders should be in full carton quantities.
  • Please specify a PMS colour number for the imprint colours. We cannot guarantee an exact match. Please see our colour page for more information on colours.
  • Provide your complete shipping address.
  • Please choose your shipping method. Visit our shipping page for information on our shipping options.

Computer Art Requirements

When sending artwork files, please include all the necessary information so it can be easily matched with the purchase order. Also provide a hard copy of the final artwork by fax or email to confirm all components are comparable to the file. All computer art files should be vectorized. Files that are not considered acceptable as camera ready consist of low resolution .tif, .jpg, .bmp, or .gif files. If these types of files are sent, please be advised there will be an art charge added to your order. When printing any halftones, please supply tinted areas as overlays and specify the desired percentage between 15% - 60% of the colour. We work with halftones using 45 – 50 dpi. Faxes or photocopies sent in as art will be subject to art charges and will be charged accordingly. Typesetting charge is $25. Logo re-creation charge is $50/hour.